Saddles Riding Centre

SADDLES RIDING CENTRE - PAYMENT AND REFUND POLICY

All bookings must be made in advance and paid for in full at the time of booking to secure the session. Payment may be made by credit or debit card.

You will pay a £3.00 booking fee and this is non refundable. The price you will pay will be displayed when you proceed to checkout not at the Basket.

If you cancel your lesson outside of our cancelaltion period or if your lesson is cancelled by the riding school, the cost of your lesson will be refunded to your Ecpro account as a credit. This can then be used against future bookings with the riding school. We do not offer refunds to your payment card or by bank transfer

Please note that any unused credits will be removed after 6 months if they have not been used.

If you need assistance with making a booking or using your credit, please email saddlesrc@gmail.com where we will be happy to assist you.

EC Pro Payment and Refund Policy

All bookings must be made in advance and paid for in full at the time of booking to secure the session. Payment may be made by credit or debit card. You will pay a £3.00 booking fee and this is non refundable. The price you will pay will be displayed when you proceed to checkout not at the Basket.

Wow Design Solutions Limited trading as EC Pro is unable to issue refunds and will only issue customer account credit in accordance with the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.

Customers may be able to access a refund by contacting the Yard, School or Livery directly and the Merchant of record for all transactions is Saddles Riding Centre, and they shall be liable for all refunds and chargebacks. If you are not happy with the complaints procedure of your riding school/Livery Yard you can contact to take further action.